Terms of Sale
PricesPrices are in Euros or US Dollars per pax. When booking, a deposit of 30% of the contract is required (100% if booking less than 30 days before departure date, 90 days for heliski trips).
CancellationsFor Freeski and Ride With A Pro Trips:
In case of cancellation up to 30 days, deposit will be refunded unless administrative costs (100 USD for trips in Europe - 200 USD for trips in the rest of the world).
Less than 30 days before departure, no refund will be granted.
Both "freeski" and "Ride with a pro" trip without heliski services are confirmed 30 days before departure. Minimum number of guest is 3. If not so, the trip is cancelled and 100% of the amount sent for booking will be refunded.
Heliski and other trips: Cancelation according to cancellation policy of each company or hotels.
BookingBookings must be sent by fax or e-mail. Each booking will be considered confirmed against a payment of 30% of the contract . Customers will then receive a fax or e-mail confirming their booking.
TaxesAll the taxes are included in the programs and the services fitting the contract, except airport taxes, and custom taxes.
ModificationsEach confirmed booking modification will depend on availability and cancellation policy.
Program modificationBig Mountain Trips can change or modify programs for reasons or problems out of its control and/or for security of the groups without advanced notice (weather, snow conditions, delays in domestic and international flights, transfers…).
ResponsibilitiesBig Mountain Trips is not responsible for any injury or physical problem during the travels and the services provided. Big Mountain Trips is not responsible for changes in the programs due to any airline delay nor ground transfers delay due to weather conditions or external matters. Extra costs will be paid by the client.
HeliskiThe Heliski company we are working with are the best in each mountain range. They obviously have all autorizations and insurances needed by the law. They use the best pilots and guides to bring you the best experience in the mountains with the maximum safety.
RefundHeliski: refund according to refund policy of each heliski company. "Freeski" and "Ride with a pro" trip : ski passes and guiding will not be refunded in case of bad weather or snow conditions.
Insurance / AssistanceBig Mountain Trips strongly recommand to purchase a cancellation and travel insurance.
Payment terms Paypal- Heliski trips can't be paid throught Paypal
- Big Mountain Trips has no access to your banking data. Credit card payments are made directly through Paypal.
- Customer service:
- Contact Of owner of the Paypal account: 0800-919823